Privacy Policy

At Haider Foam Sofa Repair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Address/location details
  • Any information you provide via contact forms, WhatsApp, or phone calls

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests
  • Provide sofa repair and upholstery services
  • Communicate service updates and confirmations
  • Improve our website and customer experience
  • Maintain records for internal purposes

We do not sell, trade, or rent your personal information to third parties.

3. WhatsApp & Phone Communication

By contacting us via phone or WhatsApp, you consent to receive service-related messages, calls, or updates. We do not use your contact details for spam or unauthorized marketing.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve website performance

You can disable cookies through your browser settings if you prefer.

5. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Misuse or disclosure
  • Loss or alteration

However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party platforms (such as WhatsApp, Google Maps, or social media). We are not responsible for the privacy practices of these external websites.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal requirements
  • Resolve disputes

Once no longer required, data is securely deleted.

8. User Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent for communication

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Haider Foam Sofa Repair
📍 Address:
514, Sohna Road, Islampur, Sector 33, Gurugram, Haryana – 122005

📞 Phone: +91 63991 02110

📧 Email: inquiry@haiderfoam.com